Seller Agreement

KOOPO GUIDE SECTION

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seller agreement

Welcome to Koopo Online.  Koopoonline.com (“Koopo Online,” the “Site”) and our selling services (the “Services”), provides its services to you subject to the notices, terms, and conditions set forth in this Seller Agreement (the “Agreement”). Any person who wants to access Koopo Online to sell items must accept the terms and conditions of this Seller Agreement without change. By registering for and using the services, you agree to be bound by all terms and conditions of this seller agreement, and all other policies and guidelines of Koopo Online are herein incorporated by reference.

A&A Markets, LLC (“Koopo Online,” “we,” “us,” and “our”) reserves the right to change any of the terms and conditions contained in this Seller Agreement or any policies or guidelines governing the Site or Services, at any time and in its sole discretion. Any changes will be effective upon posting of the revisions on the Site. All notice of changes to this Seller Agreement will be posted on the Site for thirty (30) days. You are responsible for reviewing the notice and any applicable changes. Changes to referenced policies and guidelines may be posted without notice to you. Your continued use of this site and the services following Koopo Online’s posting of any changes will constitute your acceptance of such changes or modifications. if you do not agree to any changes to this seller agreement, do not continue to use the services or this site.

  1. Eligibility. Use of the Site and Services is limited to parties that lawfully can enter into and form contracts under applicable law. For example, minors are not allowed to use the Services. To register, you must provide your real (legal)  name, address, phone number, e-mail address, and valid credit card information. You represent and warrant that: (a) if you are a business, you are duly organized, validly existing and in good standing under the laws of the country in which your business is registered and that you are registering for the Services within such country; (b) you have all requisite right, power and authority to enter into this Seller Agreement and perform your obligations hereunder; and (c) any information provided or made available by you or your affiliates to Koopo Online or its affiliates is at all times accurate and complete.
  2. Sellers’ Listing Fees and Payment Terms.  All listing fees are in U.S. dollars unless stated otherwise and are incorporated herein by reference. The Fees and Payments Policy may vary in the future. The Fees and Payments terms in effect on the date of sale of the item shall govern the transaction. You should check the fees and terms each time you participate. All fees, including but not limited to subscription plan fees, are payable upon demand on a Visa, MasterCard, American Express, Discover, credit card and may be recurring.
  3. Applicable Policies and Guidelines. You agree to abide by the procedures and guidelines–contained in the Guide section– which are incorporated by reference into, and made part of, this Seller Agreement. The procedures and guidelines contained in Koopo Online explain the processes and set out acceptable conduct and prohibited practices. We may change these procedures and guidelines in the future, and such changes will be effective immediately upon posting without notice to you. You should refer regularly to the Guide section to understand the current procedures and guidelines for participating and to be sure that the items you offer for sale can be sold on the Site. For each store listed on the Site, you will provide to us the state or country from which the item ships. You will provide to us (using the processes and timing that we designate) any requested information regarding shipment, tracking (to the extent available) and order status, and we may make any of this information publicly available. You will communicate with customers concerning shipping confirmation of products you sell, and  order status updates only using our platform features and functionality. Promptly after shipment of a customer’s order (or any portion of the customer’s order), you will accurately inform us and customer that the order has been shipped (and, in the case of a customer order that is shipped in more than one shipment, accurately inform us which portion of the order has been shipped), using our standard functionality for communicating such information when we make that functionality available to you (“Tracking Number and Order Notes”). If you fail to provide Confirmation of Shipment within the time frame specified by us (e.g., 30 days after the date an order was placed), we may in our sole discretion cancel (and/or direct you to stop and/or cancel) any such transaction, and you will stop and/or cancel any such transaction upon such request by us. You will comply with any instructions from the manufacturer, distributor and/or licensor of a product regarding Street Date for Delivery (which means the date, if any, specified by the manufacturer, distributor and/or licensor of a product as the date before which such product should not be delivered or otherwise made available to customers) or the Street Date for Disclosure (which means the date, if any, specified by the manufacturer, distributor and/or licensor of a product as the date before which specified information regarding such product (e.g., title of a book) should not be disclosed publicly).
  4. Koopo Online’s Role. Koopo Online provides a platform for third-party sellers (“Sellers”) and buyers (“Buyers”) to negotiate and complete transactions. Koopo Online is not involved in the actual transaction between Sellers and Buyers, except as set out in Section 5. As a Seller, you may list any item on the Site unless it is prohibited by law or listed on our Prohibited items policy. Without limitation, you may not list any item or link or post any related material that (a) infringes any third-party intellectual property rights (including copyright, trademark, patent, and trade secrets) or other proprietary rights (including rights of publicity or privacy); (b) constitutes libel or slander or is otherwise defamatory; or (c) is counterfeited, illegal, stolen, or fraudulent. It is up to the Seller to accurately describe the item for sale. As a Seller, you use the Site and the Services at your own risk.
  5. Koopo Online Transaction Processing. By registering for or using the Services, you authorize Koopo Online to act as your agent for purposes of processing payments, refunds and adjustments for Your Transactions (as defined below), receiving and holding Sales Proceeds (as defined below) on your behalf, charging your credit card, and paying Koopo Online and its affiliates amounts you owe in accordance with this Seller Agreement or other agreements you may have with Koopo Online or its affiliates (collectively, the “Transaction Processing Service”). “Sales Proceeds” means the gross proceeds from any of Your Transactions, including all shipping and handling, gift wrap and other charges, and any taxes separately stated and charged. “Your Transaction” means any sale of your items through the Site.  Notwithstanding anything to the contrary in this Seller Agreement, Koopo Online may in its discretion perform the Koopo Online Transaction Processing described in this Section 5.
      1. The Koopo Online Transaction Processing facilitates the purchase of Seller items listed on the Site. Sales Proceeds are deposited to Seller’s Stripe and/or PayPal Payment Accounts (“Payment Accounts”). Alternatively, eligible Sellers may opt to purchase a Koopo Online gift certificate with funds from Sales Proceeds to the extent that Koopo Online offers such an option. When a Buyer instructs us to pay you, you agree that the Buyer authorizes and orders us to commit the Buyer’s payment to you (less any applicable fees or other amounts we may collect under this Seller Agreement). You agree that Buyers satisfy their obligations to you for Your Transactions when we and/or Seller receive the Sales Proceeds. Our obligation to remit funds received by us on your behalf is limited to funds that we have actually received less amounts owed to Koopo Online, subject to chargeback or reversal or withheld for anticipated claims in accordance with this Seller Agreement. The Transaction Processing Service helps facilitate Your Transactions and neither we nor our affiliates are the purchaser of the Seller’s goods. Seller will resolve any dispute directly with Buyer or with the assistance of the Koopo Online. You must provide us true and accurate information when registering and must maintain and update that information as applicable. We may at any time require you to provide any financial, business or personal information we request to verify your identity. Seller will not impersonate any person or use a name he or she is not legally authorized to use. Seller authorizes us to verify his or her information (including any updated information), to obtain credit reports about Seller in order to approve Seller for use of the Transaction Processing Service and also from time to time while Seller is registered with the Transaction Processing Service (including credit reports about Seller’s spouse if Seller lives in a community property state), and to obtain an initial credit authorization from Seller’s credit card issuer at time of registration. The Koopo Online Privacy Notice applies to your use of the Transaction Processing Service.
      2.  Sales Proceeds can be deposited only into Seller’s Payment Accounts, or used to purchase Koopo Online gift certificates (to the extent permitted by Koopo Online), which purchases are subject to Koopo Online’s Terms and Conditions for Gift Certificates. Sellers may also use their PayPal Payment Account provided to Koopo Online for the Transaction Processing Service when making retail purchases on the Koopo Online web site, subject to Koopo Online’s Terms and Conditions for Payments from PayPal accounts. Sellers waive any rights with respect to the Transaction Processing Service when shipping to an address other than that provided by the customer and verified by Seller to be correct address.
      3. The Koopo Online Transaction Processing is generally available seven (7) days per week, twenty-four (24) hours per day, except for scheduled downtime due to system maintenance. Credits to Seller’s Account are generally credited instantly, less any fees, at the time of the transaction, into Sellers  Payment Accounts.  Please see Stripe and PayPal’e documentation as  it pertains to transfers to Seller’s bank account. We will inform you of each completed transaction using our standard procedures. In addition, you can access your  transaction information online in your Seller Dashboard.  Transaction information is also available in your Stripe/PayPal accounts.
      4. You may not provide refunds or adjustments to Buyers for Your Transactions through the Transaction Processing Service; functionality not enabled for Seller accounts. This functionality may be available/enabled in the future.  Seller’s must refund customer manually from their Stripe and/or PayPal accounts.  When issuing refunds, Sellers must use “Refund Request” function in the Orders Management Interface to alert us that there has been a refund so that we may refund any fees (fees will be refunded subject to terms in the Fees & Payment Policy), if any.  This functionality may be  modified or discontinued by us at any time without notice and is subject to the limitations in the Help section and the terms of this Seller Agreement. You may not create invoices for Your Transactions.
      5.  When changing your account information, changes take affect immediately.   Seller’s transactions are available in the Seller Dashboard either through Orders Management or Reports/Statement Tab. The Reports/Statement Tab displays breakdown of Sale amounts, fees, net amounts, taxes, shipping costs and transfers. Without limiting Koopo Online’s rights to collect any amounts you owe, including as described in Section 5.j. of this Seller Agreement, Koopo Online’s receipt of Sales Proceeds discharges your obligation to pay applicable fees and other amounts under this Seller Agreement to the extent the Sales Proceeds equal or exceed the fees and other amounts you owe and the Sales Proceeds are applied to the payment of those fees and amounts.
      6. Transfers to the Seller’s Account will generally be deposited instantly at the time if purchase into Seller’s Payment Accounts. On occasion, we may send Seller a paper check instead of an electronic credit to Seller’s Account. We will do so, for instance, if Seller’s bank will not accept an electronic credit to Seller’s Account.
      7. As a security measure, we or our affiliates may, but are not required to, impose transaction limits on some or all Buyers and Sellers relating to the value of any transaction, disbursement, or adjustment, the cumulative value of all transactions, disbursements, or adjustments during a period of time, or the number of transactions per day or other period of time. Neither we nor our affiliates will be liable to Seller:
        1. if we do not proceed with a transaction, disbursement, or adjustment that would exceed any limit established by us or our affiliates for a security reason, or
        2. if we or our affiliates permit a Buyer to withdraw from a transaction because the Transaction Processing Service is unavailable following the commencement of a transaction.
      8. If we or our affiliates reasonably conclude based on information available to us or our affiliates that Seller’s actions and/or performance in connection with the Services may result in Buyer disputes, chargebacks or other claims, then we may, in our sole discretion, delay initiating any remittances and withhold any payments to be made or that are otherwise due to you in connection with the Services or this Seller Agreement until the completion of any investigation(s) regarding any Seller actions and/or performance in connection with this Seller Agreement. We will not be liable to Seller if we act in accordance with the provisions of this Section.
      9. All notices will be sent by e-mail or will be posted on the Site or by any other means then specified by us or Koopo Online. We will send notices to Seller at the e-mail address maintained in our or Koopo Online’s records for Seller. Seller will monitor his or her e-mail messages frequently to ensure awareness of any notices sent by us or Koopo Online. Seller will send notices to us using the functionality for contacting Koopo Online provided in our Help pages.
      10. We may refuse service to anyone for any reason. We will not bear the risk of credit card fraud (i.e., fraudulent purchase arising from the theft and unauthorized use of a third party’s credit card information) occurring in connection with Your Transactions, and Seller will bear all risk of fraud or loss; provided, that we will not bear the risk of credit card fraud in connection with any of Seller’s products that are not fulfilled strictly in accordance with the order information and shipping information that Koopo Online customers provide you. Koopo Online reserves the right to seek reimbursement from Seller if Koopo Online, in its sole discretion, decide to reimburse Buyer under the terms of the Koopo Online Reimbursement Policy and Cancellation/Return/Refund Policy , provide a refund to Buyer if Seller cannot promptly deliver the goods, discover erroneous or duplicate transactions, or receive a chargeback from Buyer’s credit card issuer for the amount of Buyer’s purchase from Seller. We may obtain reimbursement of any amounts owed by Seller to Koopo Online or us by deducting from future payments owed to Seller, reversing any credits to Seller’s Account, charging against gift certificates held in Seller’s GC Account (if any) that were purchased with Sales Proceeds, charging Seller’s credit card, or seeking such reimbursement from Seller by any other lawful means. You authorize us to use any or all of the foregoing methods to seek reimbursement, including the debiting of your credit card or bank account.
      11. We reserve the right, upon termination of this Seller Agreement or Seller’s use of the Services, to set off against any payments to be made to Seller, an amount determined by us to be adequate to cover chargebacks, refunds, adjustments or other amounts paid to Buyers in connection with Your Transactions from Seller’s Account or GC Account for a prospective three-month period. At the end of such three-month period following termination, we will disburse to Seller any amount not used to offset chargebacks, refunds, adjustments, or such other amounts paid to Buyers, or seek reimbursement from Seller via any of the means authorized in Section 5 above for any additional amount required to offset chargebacks, refunds, adjustments, or other amounts paid to Buyers, as applicable.
      12. Sales Proceeds will not be held in an account with Koopo Online at this time.  Rather, sale proceeds are instantly deposited into Seller’s Payment Accounts (Stripe) .  Sellers may not use Koopo Online Transaction Processing without Stripe account.
  6. Koopo Online Reservation of Rights. Koopo Online retains the right to determine the content, appearance, design, functionality and all other aspects of the Site and the Services (including the right to re-design, modify, remove and alter the content, appearance, design, functionality, and other aspects of the Site and the Service and any element, aspect, portion or feature thereof, from time to time), and to delay or suspend listing of, or to refuse to list, or to de-list, or to require Seller not to list, any or all products in our sole discretion. We may in our sole discretion withhold for investigation, refuse to process, restrict shipping destinations for, stop and/or cancel any of Your Transactions. You will stop and/or cancel orders of your products if we ask you to do so (provided that if you have transferred your products to the applicable carrier or shipper, you will use commercially reasonable efforts to stop and/or cancel delivery by such carrier or shipper). You will refund any customer (in accordance with this Seller Agreement) that has been charged for an order that we stop or cancel.  We reserve the right to remove any listings/products that we deem is receiving too many bad reviews for poor descriptions and/or late delivery.
  7. Koopo Online Participation. Employees of Koopo Online and its affiliates are permitted to participate in their personal capacity (i.e., not as Koopo Online employees, representatives, or agents of Koopo Online or its affiliates) in the transactions conducted through this Site (unless they have confidential information about a particular item). Employees of Koopo Online and its affiliates, when participating in any transaction in their personal capacity, are subject to this Seller Agreement and the same procedures and guidelines contained in the Help section as any Buyer or Seller on this Site.
  8. Your Transactions
    1. For sales where a Seller lists goods at a fixed price (“fixed price sales”), the Seller is obligated to sell the goods at the listed price to Buyers who meet the Seller’s terms, except when products are affiliate link products from an external site not under Seller’s control. By listing an item in a fixed price sale, you represent and warrant to prospective Buyers that you have the right and ability to sell, and that the listing is accurate, current, and complete and is not misleading or otherwise deceptive, except when products are affiliate link products from an external site not under Seller’s control.
    2. For fixed price sales, Seller will determine the purchase price for each item he or she lists on the Site via and subject to Koopo Online’s standard functionality for listing the purchase price, provided that Seller must abide by the same procedures and guidelines contained in the Help section with respect to pricing.
  9. Your Obligation. By entering into this Seller Agreement and posting a listing for fixed price sale, you agree to complete the transaction as described by this Seller Agreement. You acknowledge that by not fulfilling these obligations, your action or inaction may be legally actionable.
  10. Seller Taxes. You agree that it is the Seller’s responsibility to determine whether Seller Taxes apply to the transactions and to collect, report, and remit the correct Seller Taxes to the appropriate tax authority, and that Koopo Online is not obligated to determine whether Seller Taxes apply and is not responsible to collect, report, or remit any sales, use, or similar taxes arising from any transaction, except to the extent Koopo Online expressly agrees to receive taxes or other transaction-based charges in connection with tax calculation services made available by Koopo Online and used by Seller. “Seller Taxes” means any and all sales, goods and services, use, excise, import, export, value added, consumption and other taxes and duties assessed, incurred or required to be collected or paid for any reason in connection with any advertisement, offer or sale of products by you on or through the Site, or otherwise in connection with any action, inaction or omission of you or any of affiliate of yours, or any of your or their respective employees, agents, contractors or representatives.
  11. Returns and Refunds. Subject to Section 5.d., you will accept and process returns, refunds and adjustments in accordance with this Seller Agreement and the Koopo Online cancellation/return/refund policies published on the Site at the time of the applicable order, and as required by law, and in no case later than thirty (30) days after the obligation arises, and we may inform customers that these policies apply to your products. Subject to Section 5.d., you will determine and calculate the amount of all refunds and adjustments (including any taxes, shipping and handling or other charges) or other amounts to be paid by you to Buyers in connection with Your Transactions, using your Payment Accounts (Stripe/PayPal) manually, except when/if we enable functionality to process such refunds through Koopo Online Orders Management Interface. In the Event that we provide any such payments to the Buyers (which may be in the same payment form originally used to purchase your product), you will reimburse Koopo Online for all amounts so paid. We may offset such payments against any amounts to be remitted or paid by Koopo Online or its affiliates to Seller under this Seller Agreement or seek reimbursement from Seller via any of the means authorized in Section 5.j.
  12. Password Security. Your password may be used only to access the Site, use the Services, electronically sign Your Transactions, and review your completed transactions. You are solely responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorized by you to use your account) and are solely responsible for any use of or action taken under your password on this Site. If your password is compromised, you must change your password.
  13. Illegal Activity
    1. Compliance with Laws; Fraud. The Site and Services may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes, and regulations. You may not register under a false name or use an invalid or unauthorized credit card. You may not impersonate any participant or use another participant’s password(s). Such fraudulent conduct is a violation of federal and state laws. Fraudulent conduct may be reported to law enforcement, and Koopo Online will cooperate to ensure that violators are prosecuted to the fullest extent of the law.
    2. Investigation. Koopo Online has the right, but not the obligation, to monitor any activity and content associated with this Site and investigate as we deem appropriate. Koopo Online also may investigate any reported violation of its policies or complaints and take any action that it deems appropriate. Such action may include, but is not limited to, issuing warnings, suspension or termination of service, denying access, and/or removal of any materials on the Site, including listings. Koopo Online reserves the right and has absolute discretion to remove, screen, or edit any content that violates these provisions or is otherwise objectionable.
    3. Disclosure of Information. Koopo Online also reserve the right to report any activity that either of them suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other third parties. In order to cooperate with governmental requests, to protect Koopo Online’s systems and customers, or to ensure the integrity and operation of Koopo Online’s business and systems, Koopo Online may access and disclose any information it considers necessary or appropriate, including but not limited to user contact details, IP addressing and traffic information, usage history, and posted content.
  14. Privacy; Use of Koopo Online Transaction Information. 
    1. Read the Koopo Online Privacy Notice. The Privacy Notice may be changed by Koopo Online and its affiliates in the future. You should check the Privacy Notice frequently for changes. Koopo Online and its affiliates may communicate with you in connection with your listings, sales, and the Services, electronically and in other media, and you consent to such communications regardless of any “Customer Communication Preferences” (or similar preferences or requests) you may have indicated on the Site or by any other means. When you use the Services, some personally identifiable information about you, including your feedback and the e-mail address associated with your account, may be displayed on the Site and may be viewed by potential buyers.
    2. You will not, and will cause your affiliates not to, directly or indirectly disclose, convey or use any order information or other data or information acquired by you or your affiliates from Koopo Online or its affiliates (or otherwise) as a result of the Seller Agreement, the transactions contemplated hereby or the parties’ performance hereunder (collectively, ”Koopo Online Transaction Information”), except you may disclose this information as necessary for you to perform your obligations under this Seller Agreement, provided that you ensure that every recipient uses the information only for that purpose and complies with the restrictions applicable to you related to that information. The terms of this Section 14.b. do not prevent you from using other information that you obtain separately from the Koopo Online Transaction Information, even if such information is identical to Koopo Online Transaction Information, provided that you do not target communications on the basis of the intended recipient being a Koopo Online user.
  15. No Warranties. THE SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. KOOPO ONLINE MAKE ANY OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION:
    1. THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT;
    2.  THAT THE SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OR OPERATE WITHOUT ERROR;
    3. THAT THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED BY SELLERS, AVAILABLE FOR SALE AT THE TIME OF FIXED PRICE SALE, LAWFUL TO SELL, OR THAT SELLERS OR BUYERS WILL PERFORM AS PROMISED;
    4. ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND
    5. ANY OBLIGATION, LIABILITY, RIGHT, CLAIM, OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF KOOPO ONLINE.  TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, KOOPO ONLINE DISCLAIM ANY AND ALL SUCH WARRANTIES.
  16. General Release. BECAUSE KOOPO ONLINE IS NOT INVOLVED IN TRANSACTIONS BETWEEN BUYERS AND SELLERS OR OTHER PARTICIPANT DEALINGS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE KOOPO ONLINE (AND THEIR RESPECTIVE AGENTS AND EMPLOYEES) FROM CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
  17. Indemnity/Limitation of Liability.
    1. Indemnity and Defense. You will defend, indemnify and hold harmless Koopo Online, and each of their affiliates (and their respective employees, directors, agents and representatives) from and against any and all claims, costs, losses, damages, judgments, penalties, interest and expenses (including reasonable attorneys’ fees) arising out of any Claim that arises out of or relates to: (i) any actual or alleged breach of your representations, warranties, or obligations set forth in this Seller Agreement; or (ii) your own website or other sales channels, the products you sell, any content you provide, the advertisement, offer, sale or return of any products you sell, any actual or alleged infringement of any intellectual property or proprietary rights by any products you sell or content you provide, or Seller Taxes or the collection, payment or failure to collect or pay Seller Taxes. For purposes hereof: “Claim” means any claim, action, audit, investigation, inquiry or other proceeding instituted by a person or entity.
    2. Limitation of Liability. KOOPO ONLINE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH THE SELLER AGREEMENT, THE SITE, THE SERVICES, THE TRANSACTION PROCESSING SERVICE, THE INABILITY TO USE THE SERVICES OR THE TRANSACTION PROCESSING SERVICE, OR THOSE RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICES.
  18. Applicable Law. The laws of the state of Michigan govern this Seller Agreement and all of its terms and conditions, without giving effect to any principles of conflicts of laws or the Convention on Contracts for the International Sale of Goods. Each party consents that any dispute or claim relating in any way to this Seller Agreement or your use of the Services or Koopo Online Transaction Processing will be resolved by binding arbitration as described in this paragraph, rather than in court, except that you may assert claims in a small claims court in Oakland County, Michigan if your claims qualify and you or we may bring suit in the state or Federal courts in Oakland County, Michigan to enjoin infringement or other misuse of intellectual property rights. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Seller Agreement as a court would.  To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, Michigan Resident Agent Services LLC, 2222 W. Grand River Ave STE A, Okemos, MI 48864. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous.  Likewise, Koopo Online will not seek attorneys’ fees and costs from you in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location. Each party agrees that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration each party waives any right to a jury trial.
  19. Disputes. Because Koopo Online is NOT  the agent of Seller and is not the agent of Buyer for any purpose, except as set out in Section 5, Koopo Online will NOT act as either party’s agent in connection with resolving any disputes between participants related to or arising out of any transaction. Koopo Online urges Sellers and Buyers to cooperate with each other to resolve such disputes.
  20. Your Grant. By entering into this Seller Agreement and listing an item, you grant us a royalty-free, non-exclusive, worldwide, perpetual, irrevocable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all of the content you submit to Koopo Online and its affiliates, and to sublicense the foregoing rights to our affiliates and operators of any website or other online point of presence (other than the Site) through which the Site and/or products or services available thereon are syndicated, offered, merchandised, advertised or described; provided, however, that we will not alter any of your trademarks (i.e., trademarks of yours that you provide to us in non-text form for branding purposes that are separate from and not embedded or otherwise incorporated in any product specific information or materials) from the form provided by you (except to re-size trademarks to the extent necessary for presentation, so long as the relative proportions of such trademarks remain the same) and will comply with your removal requests as to specific uses of your trademarks (provided you are unable to do so using standard functionality made available to you via the Site or Services); provided further, however, that nothing in this Seller Agreement will prevent or impair our right to use without your consent the content and any other materials provided by you, to the extent that such use is allowable without a license from you or your affiliates under applicable law (e.g., fair use under copyright law, referential use under trademark law, or valid license from a third party). You represent and warrant that you own or otherwise control all of the rights to the content you submit to Koopo Online and its affiliates, and that the use of such materials by Koopo Online and its affiliates will not infringe upon or violate the rights of any third party.
  21. Termination. Koopo Online, in its sole discretion, may terminate this Seller Agreement, access to the Site or the Services, or any current fixed price sales immediately without notice for any reason. Koopo Online, in its sole discretion, also may prohibit any Seller from listing items for fixed price sales.
  22. General Provisions
    1. Entire Agreement. This Seller Agreement, including any terms and conditions incorporated herein by reference, and the general terms and conditions of the Site, including but not limited to the Privacy Notices and Conditions of Use, constitutes the entire agreement of the parties with respect to the subject matter hereof, and supersedes and cancels all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof.
    2. No Agency; Third-Party Beneficiary. Subject to the first paragraph of Section 5, you and Koopo Online are independent contractors and nothing in this Seller Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between us. Nothing expressed or mentioned in or implied from this Seller Agreement is intended or shall be construed to give to any person other than the parties hereto any legal or equitable right, remedy, or claim under or in respect to this Seller Agreement. This Seller Agreement and all of the representations, warranties, covenants, conditions, and provisions hereof are intended to be and are for the sole and exclusive benefit of Koopo Online, you, and relying Buyers or Sellers.
    3. Severability. If any provision of this Seller Agreement shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.
    4. No Waiver. Koopo Online will NOT be considered to have waived any of its rights or remedies described in this Seller Agreement unless the waiver is in writing and signed by the relevant party. No delay or omission by Koopo Online  in exercising its rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. Koopo Online’s  failure to enforce the strict performance of any provision of this Seller Agreement will not constitute a waiver of either party’s right to subsequently enforce such provision or any other provisions of this Seller Agreement.
  23. International Selling.  This policy applies to you in the following circumstances:
    1. When you list an item for sale with an international shipping option (such as International Shipping or Global Shipping).  You are subject to the Koopo Online Cancellation/Return/Refund Policies  of the Koopo Online sites where your items are sold. According to these policies, if a transaction dispute arises between you and a buyer and Koopo Online resolves such dispute in favor of the buyer, you authorize Koopo Online or a Koopo Online affiliate to reimburse the buyer, and you agree to reimburse Koopo Online for any amount Koopo Online refunds to the buyer, including any and all transactions fees associated with the refund.
    2. To reimburse Koopo Online, you agree to allow Koopo Online or a Koopo Online affiliate to charge your payment method on file for amounts refunded to the buyer.
    3. You will remain obligated to pay Koopo Online for all unpaid amounts and Koopo Online reserves the right to seek reimbursement through other means.  If you do not want to be subject to the Koopo Online Cancellation/Return/Refund policies on Koopo Online sites, you should not list your items. As a reminder, all items listed on Koopo Online sites are still subject to the  Koopo Online Cancellation/Return/Refund Policy.