Koopo Privacy Policy

Privacy Policy

Last Updated: 2/22/2026

This Privacy Policy explains how Koopo Online (“Koopo,” “we,” “our,” or “us”) collects, uses, and shares information when you use our website and services.

Koopo Online is operated by A&A Management LLC, a Michigan limited liability company. The intellectual property and brand of Koopo Online are owned by A&A Markets LLC and licensed exclusively to A&A Management LLC. For privacy and data protection purposes, A&A Management LLC is the data controller and operator of the Platform.

By using Koopo Online, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with the Platform:

a. Information You Provide

- Account details (name, email, phone number, password)

- Profile information (optional bio, photos, etc.)

- Seller registration information (business name, tax ID, bank details via Stripe Express)

- Content you upload (listings, posts, media, messages)

- Support inquiries or communications with us

b. Automatically Collected Information

- Device and browser information

- IP address and location data

- Cookies and tracking technologies (see Section 7)

- Log data (pages visited, time/date of access, interactions with features)

c. Payment Information

All payments are processed by Stripe Express. We do not store your full credit card, debit card, or bank account details. Stripe’s collection and use of your payment data are governed by their Privacy Policy.

d. User-Generated Content:

When you post, upload, or share content (including photos, videos, comments, messages), this content may be visible to other users of the Platform depending on your settings. Please do not share sensitive personal information you do not wish to be public.

2. How We Use Your Information

We use the information collected for the following purposes:

- To operate and provide the Koopo Online Platform

- To facilitate transactions between Buyers and Sellers

- To process payments and commissions via Stripe Express

- To provide customer support and respond to inquiries

- To personalize your experience on the Platform

- To enforce our Terms and Conditions

- To comply with applicable legal, tax, and regulatory obligations

3. Sharing of Information

We do not sell your personal information. We may share information as follows:

- With Stripe: To process payments and verify seller identity.

- With Sellers/Buyers: Limited information necessary to complete transactions (e.g., shipping info).

- With Service Providers: Hosting, analytics, email communication, fraud prevention, etc.

- For Legal Compliance: If required by law, subpoena, or court order.

- In a Business Transfer: If Koopo Online is sold, merged, or transferred, your data may be included in the assets transferred.

- Public Content: Content you post publicly may be accessible to other users and may be reshared, linked, or indexed by search engines. Koopo cannot control how other users use your publicly shared content.

4. Your Choices

- Account Settings: You may update or delete your account at any time.

- Marketing Emails: You can opt-out of marketing communications by clicking “unsubscribe.”

- Cookies: You can adjust browser settings to refuse cookies, though some features may not function properly.

5. Data Retention

Koopo Online retains personal information only for as long as necessary to provide our services, operate the platform, comply with legal obligations, resolve disputes, and enforce our agreements.

The length of time we retain data depends on the type of information:

Account Information
We retain account profile data (such as name, email address, profile photo, login credentials, and connected social media identifiers) for as long as your account remains active. If your account is inactive, we may retain basic account information for administrative, security, fraud-prevention, and legal purposes.

Social Login Data (Including Facebook Login)
If you register or log in using Facebook or another social provider, we may receive limited profile information such as your name, email address, profile image, and a unique social media identifier.
This information is used solely for authentication and account linking. We retain this information while your account remains linked. You may unlink your social account at any time through your profile settings.

User-Generated Content
Content you create on the platform (such as posts, messages, reviews, listings, bookings, event activity, and marketplace activity) may remain visible to other users until you delete it or your account is removed. Certain content may be retained in backups or logs for a limited period for security, auditing, or platform integrity purposes.

Transaction and Financial Data
Purchase records, invoices, subscription records, and related transactional data are retained as required for accounting, tax, fraud prevention, and legal compliance, typically for the period required under applicable law.

Technical and Analytics Data

Logs, usage data, and security records may be retained for a limited period necessary to maintain system reliability, prevent abuse, and improve platform performance..

7. Data Deletion

You have the right to request deletion of your personal data.

Koopo provides multiple ways to manage and delete your information:

Account Deletion
Users may delete their account at any time through account settings within the platform. Deleting your account will remove your profile and personal information from public view. Certain data may be retained where required for legal, security, dispute resolution, or financial record-keeping purposes.

Unlinking Social Accounts
If you connected your account using Facebook or another social provider, you may unlink that connection at any time within your profile settings. Once unlinked, we will no longer receive new data from that provider.

Facebook Data Deletion Requests
If you use Facebook Login, you may request deletion of your data by:

deleting your Koopo account, or
contacting us directly using the contact information below

We will process verified deletion requests within a reasonable timeframe and in accordance with applicable laws.

Backups and Residual Data
Deleted information may remain in backups or archived systems for a limited period before permanent removal. These backups are secured and used only for disaster recovery, security, and compliance purposes.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is 100% secure. Use the Platform at your own risk.

8. Cookies & Tracking

Koopo Online uses cookies, web beacons, and similar technologies to:

- Remember preferences,

- Analyze site usage, and

- Deliver personalized content and advertising.

You may disable cookies in your browser, but some features may not function properly.

9. Children’s Privacy

Koopo Online is not intended for use by children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we learn a child has provided personal information, we will delete it promptly.

10. International Users

If you access Koopo Online from outside the United States:

- Your information may be transferred to, stored, and processed in the United States.

- By using our Platform, you consent to this transfer.

- Users in the EU/EEA have rights under the GDPR (see Section 10).

11. Your Privacy Rights

a. U.S. Users (CCPA – California Residents)

California residents may request:

- Access to the categories of personal data collected

- Deletion of their personal data (subject to exceptions)

- Information on third parties with whom data is shared

To exercise your rights, contact us at the email below.

b. EU/EEA Users (GDPR)

If you are located in the EU/EEA, you have rights to:

- Access, correct, or delete your personal data

- Restrict or object to certain processing

- Data portability

- Withdraw consent where processing is based on consent

You may contact us to exercise these rights. We may require proof of identity before processing requests.

12. Third-Party Links

Koopo Online may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after updates constitutes acceptance.

14. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please contact us:

A&A Management LLC

Attn: Koopo Online

2222 West Grand River Avenue

Okemos, MI 48864

support@koopoonline.com

15. User Conduct & Prohibited Content

Users agree not to post, upload, or share content that:

- Is unlawful, defamatory, libelous, harassing, threatening, or discriminatory;

- Contains hate speech, nudity, sexually explicit material, or graphic violence;

- Infringes intellectual property rights (copyright, trademarks, etc.);

- Spreads false or misleading information;

- Promotes illegal activities, scams, or fraud;

- Violates privacy or publicity rights of others.

Koopo reserves the right (but not obligation) to monitor, remove, or restrict content that violates these Terms or applicable law.

16. User-Generated Content (UGC) License

By posting content on Koopo Online, you grant A&A Management LLC a non-exclusive, worldwide, royalty-free license to use, display, store, and distribute your content for the purpose of operating the Platform.

- You retain ownership of your content.

- You are solely responsible for the content you post.

- Koopo does not endorse or guarantee the accuracy of user content.

17. Reporting & DMCA Compliance

- If you believe your copyright-protected work has been posted without authorization, you may submit a Digital Millennium Copyright Act (DMCA) notice to us at [Insert DMCA Email Address].

- Koopo will respond to valid takedown requests in compliance with U.S. copyright law.

- Users who repeatedly infringe copyrights may have their accounts terminated.

18. Community Moderation

Koopo may, at its sole discretion:

- Remove or restrict content that violates these Terms, our policies, or applicable law;

- Suspend or terminate user accounts for misconduct;

- Cooperate with law enforcement regarding illegal activities.

Koopo is not obligated to monitor all activity, but reserves the right to do so.