Casino Sales and Support Specialist

Carnival Cruise Line is hiring a Casino Sales and Support Specialist to work remotely supporting casino guests, with a start in January 2027. In this role, you will handle inbound sales and service calls, update promotions on reservations, resolve issues such as waiving penalties or fees, and partner with internal teams while completing call-backs and guest projects. The position requires a high school diploma and at least a year of customer service call center experience, plus high-speed internet and proficiency with Microsoft Office. Training runs for six weeks on weekdays, followed by evening shifts that include a weekend day, and benefits include medical, dental, and vision plans, a 401(k) with a company match, and cruise discounts. Applicants must be located in Florida, Georgia, Texas, or North Carolina.