Privacy Policy

 

Last Updated: 2025-8-24

This Privacy Policy explains how Koopo Online (“Koopo,” “we,” “our,” or “us”) collects, uses, and shares information when you use our website and services.

Koopo Online is operated by A&A Management LLC, a Michigan limited liability company. The intellectual property and brand of Koopo Online are owned by A&A Markets LLC and licensed exclusively to A&A Management LLC. For privacy and data protection purposes, A&A Management LLC is the data controller and operator of the Platform.

By using Koopo Online, you consent to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with the Platform:

a. Information You Provide

     

      • Account details (name, email, phone number, password)

      • Profile information (optional bio, photos, etc.)

      • Seller registration information (business name, tax ID, bank details via Stripe Express)

      • Content you upload (listings, posts, media, messages)

      • Support inquiries or communications with us

    b. Automatically Collected Information

       

        • Device and browser information

        • IP address and location data

        • Cookies and tracking technologies (see Section 7)

        • Log data (pages visited, time/date of access, interactions with features)

      c. Payment Information

      All payments are processed by Stripe Express. We do not store your full credit card, debit card, or bank account details. Stripe’s collection and use of your payment data are governed by their Privacy Policy.

      d. User-Generated Content:

      When you post, upload, or share content (including photos, videos, comments, messages), this content may be visible to other users of the Platform depending on your settings. Please do not share sensitive personal information you do not wish to be public.

      2. How We Use Your Information

      We use the information collected for the following purposes:

         

          • To operate and provide the Koopo Online Platform

          • To facilitate transactions between Buyers and Sellers

          • To process payments and commissions via Stripe Express

          • To provide customer support and respond to inquiries

          • To personalize your experience on the Platform

          • To enforce our Terms and Conditions

          • To comply with applicable legal, tax, and regulatory obligations

        3. Sharing of Information

        We do not sell your personal information. We may share information as follows:

           

            • With Stripe: To process payments and verify seller identity.

            • With Sellers/Buyers: Limited information necessary to complete transactions (e.g., shipping info).

            • With Service Providers: Hosting, analytics, email communication, fraud prevention, etc.

            • For Legal Compliance: If required by law, subpoena, or court order.

            • In a Business Transfer: If Koopo Online is sold, merged, or transferred, your data may be included in the assets transferred.

            • Public Content: Content you post publicly may be accessible to other users and may be reshared, linked, or indexed by search engines. Koopo cannot control how other users use your publicly shared content.

          4. Your Choices

             

              • Account Settings: You may update or delete your account at any time.

              • Marketing Emails: You can opt-out of marketing communications by clicking “unsubscribe.”

              • Cookies: You can adjust browser settings to refuse cookies, though some features may not function properly.

            5. Data Retention

            We retain your information for as long as necessary to:

               

                • Provide the Platform and services,

                • Comply with legal obligations (tax, accounting, regulatory), and

                • Resolve disputes.

              When no longer required, data will be securely deleted or anonymized.

              6. Security

              We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is 100% secure. Use the Platform at your own risk.

              7. Cookies & Tracking

              Koopo Online uses cookies, web beacons, and similar technologies to:

                 

                  • Remember preferences,

                  • Analyze site usage, and

                  • Deliver personalized content and advertising.

                You may disable cookies in your browser, but some features may not function properly.

                8. Children’s Privacy

                Koopo Online is not intended for use by children under 13 (or under 16 in the EU). We do not knowingly collect data from children. If we learn a child has provided personal information, we will delete it promptly.

                9. International Users

                If you access Koopo Online from outside the United States:

                   

                    • Your information may be transferred to, stored, and processed in the United States.

                    • By using our Platform, you consent to this transfer.

                    • Users in the EU/EEA have rights under the GDPR (see Section 10).

                  10. Your Privacy Rights

                  a. U.S. Users (CCPA – California Residents)

                  California residents may request:

                     

                      • Access to the categories of personal data collected

                      • Deletion of their personal data (subject to exceptions)

                      • Information on third parties with whom data is shared

                    To exercise your rights, contact us at the email below.

                    b. EU/EEA Users (GDPR)

                    If you are located in the EU/EEA, you have rights to:

                       

                        • Access, correct, or delete your personal data

                        • Restrict or object to certain processing

                        • Data portability

                        • Withdraw consent where processing is based on consent

                      You may contact us to exercise these rights. We may require proof of identity before processing requests.

                      11. Third-Party Links

                      Koopo Online may contain links to third-party sites. We are not responsible for the privacy practices of those websites.

                      12. Changes to This Privacy Policy

                      We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Platform after updates constitutes acceptance.

                      13. Contact Information

                      If you have questions or concerns about this Privacy Policy or your data, please contact us:

                      A&A Management LLC

                      Attn: Koopo Online

                      2222 West Grand River Avenue

                      Okemos, MI 48864

                      support@koopoonline.com

                      14. User Conduct & Prohibited Content

                      Users agree not to post, upload, or share content that:

                         

                          • Is unlawful, defamatory, libelous, harassing, threatening, or discriminatory;

                          • Contains hate speech, nudity, sexually explicit material, or graphic violence;

                          • Infringes intellectual property rights (copyright, trademarks, etc.);

                          • Spreads false or misleading information;

                          • Promotes illegal activities, scams, or fraud;

                          • Violates privacy or publicity rights of others.

                        Koopo reserves the right (but not obligation) to monitor, remove, or restrict content that violates these Terms or applicable law.

                        15. User-Generated Content (UGC) License

                        By posting content on Koopo Online, you grant A&A Management LLC a non-exclusive, worldwide, royalty-free license to use, display, store, and distribute your content for the purpose of operating the Platform.

                           

                            • You retain ownership of your content.

                            • You are solely responsible for the content you post.

                            • Koopo does not endorse or guarantee the accuracy of user content.

                          16. Reporting & DMCA Compliance

                             

                              • If you believe your copyright-protected work has been posted without authorization, you may submit a Digital Millennium Copyright Act (DMCA) notice to us at [Insert DMCA Email Address].

                              • Koopo will respond to valid takedown requests in compliance with U.S. copyright law.

                              • Users who repeatedly infringe copyrights may have their accounts terminated.

                            17. Community Moderation

                            Koopo may, at its sole discretion:

                               

                                • Remove or restrict content that violates these Terms, our policies, or applicable law;

                                • Suspend or terminate user accounts for misconduct;

                                • Cooperate with law enforcement regarding illegal activities.

                              Koopo is not obligated to monitor all activity, but reserves the right to do so.